Welcome to the N49 Help Centre. Search for an answer or choose the section for your service.
Getting started: using this help centre and contacting our team.
N49 Cloud: help with your cloud and productivity services.
N49 Security: help with your security services.
N49 Solutions: help with your website and customer growth services.
Need personal help? Email the support address for your service: support@n49solutions.ca, support@n49cloud.ca or support@n49security.ca. We reply within one business day (Monday to Friday, 9:00 a.m. to 5:00 p.m. Eastern).
Customers can also use Contact Support in the header to sign in to the N49 Helpdesk with the email address you use with N49. Your account is set up by our team when you become a customer. If you have not set a password yet, use Forgot password.
When requesting help, include your company, the N49 service involved, what happened, when it started, and any error message. Do not include passwords or authentication codes.
Use My Tickets in the header to return to the helpdesk and check your requests.