The fastest way to reach N49 Cloud support is by email.
- Email support@n49cloud.ca. Every email becomes a support request, and replies to our emails stay in the same request.
- Our hours are Monday to Friday, 9:00 a.m. to 5:00 p.m. Eastern, excluding Ontario statutory holidays.
- We reply within one business day, often much sooner.
What to include
- Your name and company
- Who is affected: just you, a few people, or everyone
- What you were trying to do and what happened instead
- When it started
- The exact error message, or a screenshot
Never send passwords or verification codes by email. We will never ask for them.