The fastest way to reach N49 Security support is by email.
- Email support@n49security.ca. Every email becomes a support request, and replies to our emails stay in the same request.
- Our hours are Monday to Friday, 9:00 a.m. to 5:00 p.m. Eastern, excluding Ontario statutory holidays.
- We reply within one business day, often much sooner.
If you think something is wrong right now
If you believe an account, device or email has been compromised, say so in the first line of your email and include a phone number where we can reach you. Do not wait to see if it gets worse.
What to include
- Your name and company
- Who and what is affected
- What you noticed and when
- Anything you clicked, opened or entered
Never send passwords or verification codes by email. We will never ask for them.