My website is down or not loading

Before contacting us, these quick checks help us find the problem faster:

  1. Try the site on another device or network, for example your phone on mobile data. If it works there, the problem is likely your computer or network.
  2. Refresh the page while holding Shift, or try a private/incognito window.
  3. Check whether your domain name renewal is up to date with your domain provider.

If it is still down, email support@n49solutions.ca with the web address, what you see (a screenshot of any error helps), and when you first noticed.

How to send us images and files
Request help with your N49 Solutions service